CUSTOMER CHARTER
At Trees n Gardens, we believe that our roots in the community, coupled with our passion for trees, gardens, and excellent service, make us the ideal choice for all your outdoor needs. As a husband and wife team leading a dedicated group of professionals, we’ve grown our business with care, just like the gardens and green spaces we nurture. Here is our commitment to you—our valued customer.
A Cut Above the Rest
We pride ourselves on delivering a service that is second to none. Whether we’re trimming a hedge, clearing a garden, or tackling a large estate, our work is always of the highest standard. We’re not happy until you are.
The Root of Our Service: Transparency
From the initial consultation to the completion of your project, you’ll be kept in the loop. We provide clear quotes with no hidden surprises and will always outline exactly what we plan to do, how long it will take, and how much it will cost.
Safety First: No Branch Too High
Our safety and the safety of our team and members of the public are non-negotiable. We use professional equipment and follow best practices to ensure every job is completed safely and efficiently. We carry full public and employer liability insurance.
Down-to-Earth Approach
Our team is approachable, friendly, and always ready to listen. Whether you have a vision for your garden or need advice on what’s best for your trees, we’ll work with you to achieve the results you want.
Respecting Your Space
We treat every garden as if it were our own. Whether it’s a small residential garden or a rural estate, we’ll leave your space clean, tidy, and ready for you to enjoy.
Sustainability at the Core
We’re committed to protecting the environment. Wherever possible, we recycle waste, repurpose materials, and adopt eco-friendly practices to ensure our work leaves a positive footprint.
Growing Relationships
We’re not just here for a one-off job. Like a well-tended tree, we aim to grow strong, lasting relationships with our customers. Our goal is to be your go-to team for all your gardening and tree care needs.
Standing Tall Together
When challenges arise, we’re here to weather the storm. From emergency callouts for storm damage to advice on long-term garden maintenance, you can count on us to stand tall with you.
Value That’s Evergreen
Our packaged services are designed to deliver outstanding value for money. We combine expertise in tree surgery, gardening, hedging, and ground clearance to offer solutions that save you time and resources without cutting corners.
Keeping Your Garden Full of Life
We love what we do, and it shows in our work. Helping your garden thrive and creating outdoor spaces that bring joy is what drives us every day.
Our Promise to You
At Trees n Gardens, we’re here to make your green space the best it can be. Whether you’re looking for expert tree surgery, garden maintenance, or bespoke ground-up solutions, we promise to go out on a limb for you.
Contact us today to discuss your needs and let us help you bring your green dreams to life. Together, we’ll ensure your outdoor space is the inspiring, beautiful, perfect place to be.
